g1111 Privacy Policy
Your personal information is very important to us. This policy describes in detail how g1111 collects, uses, and protects your information.
1 Introduction and Scope
g1111 ("we", "us", "platform") provides a trusted online betting and casino service for users in Bangladesh. This privacy policy ("policy") explains what personal information we collect when you use the g1111 website https://g1111.cam, how we use it, and how we keep it protected.
This policy applies to our website, mobile version, and all related services. By creating an account on g1111 or using the service, you consent to this privacy policy. You must be 21 years of age or older.
2 What Information We Collect
2.1 Registration and Identity Information
When you open an account with g1111, we collect the following information:
- Full name (in both Bengali and English formats)
- Date of birth (for age verification — minimum 21 years)
- Mobile number and email address
- National ID (NID) or passport number (for identity verification)
- Current address
2.2 Financial and Transaction Information
For the purpose of managing financial transactions, we collect:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Deposit and withdrawal history and amounts
- Date and time of transactions
Our minimum deposit amount is ৳300 and the minimum withdrawal is ৳500. All financial information is protected using SSL encryption technology.
2.3 Usage and Activity Information
When you use g1111, the following information is automatically recorded:
- IP address and device information
- Browser type and operating system
- Pages visited and session duration
- Game play history and betting activity
- Login and logout times
- Information collected through cookies and similar tracking technologies
2.4 Communication Information
When you contact us through our 24/7 live chat support or by email, we retain details of that conversation. This helps us improve service quality and resolve your issues faster.
3 Purpose of Information Use
3.1 Service Operations
We use your information primarily for the following purposes:
- Creating and managing your account
- Processing and confirming financial transactions
- Providing bonuses and promotional offers (such as a 100% welcome bonus up to ৳15,000)
- Providing cashback and benefits under the VIP program
- Ensuring technical support and customer service
3.2 Security and Fraud Prevention
g1111 is committed to maintaining a safe and fair platform. For this purpose, we use your information to:
- Verify identity and prevent unauthorized access
- Detect and stop fraudulent transactions
- Comply with anti-money laundering (AML) regulations
- Prevent the creation of multiple accounts
3.3 Communication and Marketing
With your consent, we may notify you about new games, promotions, and offers by email or message. You can opt out of these communications at any time. Important service-related messages (account security, transaction confirmations) will always be sent.
3.4 Service Improvement
We analyze your usage patterns to improve the website and service experience. This analysis is conducted on the basis of aggregated data that is not personally identifiable to you.
4 Data Storage and Protection
4.1 Security Measures
g1111 uses industry-standard security technology to protect your personal information:
- SSL/TLS Encryption: All data exchanged between the website and server is encrypted
- Data Encryption: Stored sensitive information is kept in an encrypted state
- Access Control: Only authorized staff can access necessary information
- Security Review: Regular system audits and security checks are conducted
- Firewall and Intrusion Detection: Automated protection systems remain active
4.2 Data Retention Period
We retain your information only for as long as necessary:
- Active account data is retained for as long as the account remains open
- After an account is closed, certain information may be retained for a specified period in accordance with legal obligations
- Financial transaction records are retained to meet regulatory requirements
- If marketing consent is withdrawn, that data is deleted as soon as possible
5 Data Sharing and Disclosure
5.1 Sharing Information with Third Parties
g1111 does not sell your personal information. However, to operate the service we may share information with specific third parties:
- Payment Processors: For processing bKash, Nagad, Rocket, Upay, and bank payments
- Game Providers: Companies such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe — only information necessary for game operations
- Technology Partners: For hosting and infrastructure services
- Security Specialists: For fraud detection and prevention
All such third parties are obliged to use information only for the specified purpose, and we have confidentiality agreements in place with them.
5.2 Disclosure of Information Under Legal Obligation
We may be legally required to disclose information in the following circumstances:
- In response to a court order or a lawful government request
- To assist in investigations related to anti-money laundering
- When necessary to protect the safety of ourselves, our users, or the public
6 Cookies and Tracking Technology
6.1 Use of Cookies
The g1111 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
- Essential Cookies: For login sessions and security — these cannot be disabled
- Functionality Cookies: To remember your preferences and settings
- Analytics Cookies: To understand site usage patterns (aggregated data)
- Performance Cookies: To improve page loading and user experience
You can manage cookies through your browser settings. However, disabling essential cookies may cause the service to not work properly.
7 Your Rights and Choices
7.1 Your Data Rights
As a g1111 user, you have the following rights:
- Right of Access: The right to know what information we hold about you
- Right to Rectification: The right to request correction of inaccurate or incomplete information
- Right to Erasure: The right to request deletion of your information in certain circumstances
- Right to Restrict Processing: The right to request that use of your information be limited in certain circumstances
- Right to Portability: The right to receive your information in a common format
- Right to Object: The right to object to the processing of your information for specific purposes
To exercise these rights, contact us at [email protected] or let us know through 24/7 live chat.
7.2 Unsubscribing from Marketing Communications
You can stop receiving promotional emails or messages at any time. To do so:
- Go to account settings and change your notification preferences
- Click the "Unsubscribe" link in any marketing email
- Notify our support team
Please note that necessary service-related messages (transaction confirmations, security alerts) will always be sent.
8 Protection of Minors
8.1 Age Verification Policy
g1111 services are for individuals aged 21 and above only. We do not knowingly collect any information from minors.
If we become aware that a user is under 21 years of age, we will immediately close their account and delete any information collected.
If you suspect that a child or minor is using g1111, please contact us immediately.
9 Data Transfer and Boundaries
9.1 International Data Transfers
Our servers and third-party service providers may be located in various countries. If information needs to be transferred outside Bangladesh, we ensure that equivalent protection measures are in place in that country or organization.
For any data transfer, we ensure appropriate contractual protections so that your information remains protected everywhere.
10 Policy Changes and Contact Us
10.1 Changes to the Privacy Policy
g1111 may update this privacy policy from time to time. For significant changes, we will:
- Publish a clear notice on the website
- Notify you at your registered email address (if the change is significant)
- We will update the date of changes on this page
Continuing to use the service after changes will indicate your agreement to the new policy.
10.2 Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali
We will try to respond as quickly as possible after receiving your request. Protecting your information is our highest priority.
Contact us to learn more or for account-related support
g1111's 24/7 live chat support is here for you, fully in Bengali.